Account Director
Henderson Drake · Dubai, United Arab Emirates
Tailor my CV for this job — freeAccount Director | Dubai, UAE | Remote AED 500,000 – 600,000 base + 2x OTEWe are supporting a global enterprise software business that is looking to appoint an experienced Account Director to manage and grow a portfolio of strategic customers across the Middle East.This is a senior enterprise sales role focused on expanding existing customer relationships through renewals, upsell, cross-sell and wider solution adoption. You will take ownership of a defined territory, build strategic account plans, and work closely with C-level stakeholders to identify new opportunities and drive long-term revenue growth.The role would suit someone with a strong track record in enterprise SaaS sales who is comfortable managing complex customer relationships, building pipeline within existing accounts, and navigating senior stakeholder environments.What you’ll be doingManaging and growing a portfolio of enterprise customer accounts across the Middle EastDriving renewals, expansion, upsell and cross-sell opportunities across existing customersBuilding strategic account plans and identifying opportunities for wider solution adoptionDeveloping strong relationships with CFOs, finance leaders, IT stakeholders and executive sponsorsCreating and managing pipeline through direct prospecting, customer relationships and partner channelsLeading consultative sales conversations around customer priorities, challenges and transformation goalsBuilding business cases, proposals and commercial agreements to support complex enterprise sales cyclesWorking closely with Customer Success, Presales, Alliances, Marketing and Business Development teamsManaging forecasting, pipeline reporting and CRM activity accuratelyIdentifying opportunities to expand use cases and increase customer value over timeNegotiating complex commercial agreements while protecting long-term account valueSupporting and mentoring wider sales colleagues where appropriateWhat we’re looking for5–10+ years of B2B enterprise sales experience, ideally within SaaS or enterprise softwareProven track record of achieving or exceeding revenue and retention targetsStrong experience growing existing enterprise accounts through renewals, upsell and cross-sellConfidence working consultatively with C-level and senior executive stakeholdersExperience managing complex, multi-stakeholder enterprise sales cyclesStrong commercial, negotiation and account planning capabilityAbility to build pipeline independently as well as through internal and partner channelsExperience using CRM platforms such as SalesforceStrong presentation, communication and relationship-building skillsPrevious experience within EPM, CPM, finance software or wider enterprise technology would be highly beneficialUnderstanding of finance, accounting or corporate performance management would be advantageousFluent English is essential; Arabic would be an advantageBased in Dubai or able to operate effectively across the Middle EastWillingness to travel when required