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Application Production Support Engineer

Affinity · Lisbon, Lisbon, Portugal

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A Job? Or a Lifetime Experience? Start Yours Here!Our mission is to be a meaningful part of our people's careers. As we grow, so does our determination to offer the best experience to our employees and clients — and that’s exactly what drives us. We are a Portuguese technology consulting company with offices in Lisbon, Porto and Óbidos, and representations in Brazil and Tunisia. We have over 12 years of market expertise, and today we are a universe of around 400 people working on-site, remotely or in hybrid mode in projects across 20+ countries.We believe that great people make successful companies, and that’s why we stand for the appreciation, recognition and growth of our professionals.We don’t want to be just another line on your CV — we want you to live a Lifetime Experience with us. We invest in training and certifications that confirm your real progression, in promoting a healthy work-life balance, and in offering benefits that impact your personal life and career.#welcometoyourfutureWhat we’re looking for:Bachelor’s degree in Computer Engineering, Computer Science, or a related field (preferred);Strong understanding of core banking operations.Proven experience in L1/L2 application production support within a banking environment.Strong troubleshooting and problem-solving skills.Solid knowledge of Linux/Unix, preferably Red Hat.Experience with PL/SQL and Oracle databases.Hands-on experience with Dynatrace or similar monitoring tools.Experience with Kubernetes (K8s) and Docker.Practical knowledge of Ansible for automation and configuration management.Experience in incident management, application monitoring and production issue resolution.Good command of English, both written and spoken.Availability to work in a 24/7 shift-based environment, including weekends and public holidays.Being Affinity