Associate System Engineer “Associate Data Management Engineer

Job Description Tasks and Responsibilities

• Assist in the installation, configuration, administration, and maintenance of backup and data protection solutions.
• Configure and monitor backup jobs, backup policies, schedules, retention, storage policies, and backup copies.
• Support Commvault and Veeam environments and troubleshoot backup, restore, replication, and storage-related issues.
• Perform backup and restore operations and validate backup integrity and recovery readiness.
• Monitor backup infrastructure health, capacity, performance, and job status, and investigate failed or abnormal jobs.
• Assist with the configuration and management of backup storage, repositories, MediaAgents/backup proxies, and related components.
• Support disaster recovery, data recovery, and business continuity activities under the guidance of senior engineers.
• Assist in assessing system vulnerabilities and implementing approved remediation actions. Job Requirements Technical Qualifications : A solid & strong knowledge and awareness with core infrastructure services (network basic, Directory services, storage , backup, ……………). Good knowledge of networking fundamentals, and basic troubleshooting of communication problem of wire/wireless devices. Good experience in administration and configuration of following products and technologies: Commvault Veeam Backup Exec Microsoft Active Directory infrastructure Microsoft System Center Family VMware vSphere servers and storage and basic networking Certificates: ITI or NTI certificate is an excellent advance. Relevant IT certificates will be a good plus. University Degree Language: English | Excellent Writing and speaking Skills: · Very good communication and customer handling skills is a must. · Reporting & Documentation skills is mandatory. · Good adherence to company policies and procedures. · Highly organized, works well in a team based environment. · Ability to balance a number of conflicting priorities and make decisions. · Must be able to maintain focus whilst under pressure. · Good linguistic skills in both Arabic & English, verbal, reading and writing. · Strong analytical skills. · Delivery and quality focused. · Customer service oriented. · Ability to identify/analyses technical issues and develop solutions.