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Back Office Executive – Sales Coordination

KNOWFINITY · Bengaluru, Karnataka, India

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About The OpportunityA fast-growing edtech startup in the professional skilling and certification space, we’re building scalable back-office systems to power high-touch sales operations across India. Our Back Office Executives ensure seamless coordination between sales, customer success, and finance—enabling rapid growth through precision, process discipline, and tech-enabled efficiency.Role & ResponsibilitiesProcess and validate sales-generated leads, ensuring CRM accuracy and pipeline hygiene.Coordinate scheduling, contract documentation, and onboarding materials for new client enrollments.Track invoice generation, payment confirmations, and reconciliation with finance for revenue recognition.Support sales teams with real-time reporting dashboards, pipeline analytics, and KPI tracking.Manage vendor and partner communication for fulfillment, delivery, and certification tracking.Automate routine workflows using Google Sheets, Airtable, or CRM triggers to reduce manual effort.Skills & QualificationsMust-HaveCRM tools Google Workspace (Sheets, Docs, Forms)Data entry & validationInvoice processingProcess documentationMicrosoft Excel Communication & coordinationBasic automation tools (Zapier / Make / Airtable)PreferredExperience in edtech or SaaS sales opsFamiliarity with payment gateways (Razorpay, PayPal)Basic knowledge of accounting principlesBenefits & Culture HighlightsWork in a high-energy, outcome-driven startup culture with rapid career growth.Access to in-house upskilling programs and certification support.Flexible work hours with performance-based recognition.Skills: online data entry,finance,google workspace,communication,microsoft excel,invoice processing