Chefe de Sala - Restaurant Maître

Company Description ANDINA is a modern Peruvian restaurant located in the heart of Lisbon, Portugal, offering a contemporary take on traditional Peruvian cuisine. The restaurant focuses on high-quality ingredients, vibrant flavors, and an engaging dining experience. ANDINA strives to provide attentive service and a welcoming atmosphere for guests. Team members join a professional, multicultural environment with opportunities to grow within the hospitality industry.Role Description The Chefe de Sala / Restaurant Maître is a full-time, on-site role based at ANDINA in Lisbon, Portugal. This role oversees the dining room operations, ensuring smooth service, guest satisfaction, and consistent adherence to restaurant standards. Responsibilities include managing reservations, coordinating table allocation, supervising and supporting the front-of-house team, and monitoring the overall flow of service. The Maître welcomes and seats guests, presents menus, provides guidance on dishes and beverages, and resolves guest inquiries or complaints in a professional manner. Additional tasks involve collaborating closely with the kitchen, maintaining hygiene and safety standards in the dining area, training staff on service procedures, and assisting with daily opening and closing duties.QualificationsCandidates should possess strong Food Service skills, including table service, guest interaction, and coordination between front-of-house and kitchen.Candidates should possess solid Culinary Skills and Cooking knowledge to effectively explain menu items and support the team in delivering quality dishes.Candidates should possess experience in Food Preparation to understand kitchen workflows and timing for efficient service.Candidates should possess thorough knowledge of Hygiene standards and practices to maintain a clean, safe dining environment.Previous experience as a Maître, Head Waiter, or similar leadership role in restaurants, ideally in high-quality or fine-casual dining.Strong leadership, team management, and conflict-resolution skills, with the ability to train and motivate staff.Excellent communication and customer service skills; proficiency in English and Portuguese or Spanish is highly beneficial.Organizational skills and attention to detail, with the ability to work flexible hours, including evenings, weekends, and holidays.