Client Relationship Manager / Client Support / Junior Account Executive

Role Description The Client Relationship Manager / Client Support / Junior Account Executive role at AVM SGR is a part-time, hybrid position based in Dubai, United Arab Emirates, with flexibility for some work from home. The role focuses on supporting and strengthening relationships with clients by serving as a primary point of contact, responding to inquiries, and resolving issues promptly and professionally. Day-to-day tasks include managing client communications, preparing and updating account documentation, coordinating meetings, and ensuring follow-up on action items. The role also involves collaborating with internal teams to address client needs, supporting onboarding processes, and assisting with reporting and presentations. The successful candidate will maintain accurate records in CRM or related systems, monitor client satisfaction, and identify opportunities to improve service quality and client engagement.Qualifications Client service and relationship management skills, with the ability to build trust, manage expectations, and handle inquiries and escalations with professionalism.Account coordination and administrative capabilities, including maintaining accurate documentation, updating CRM records, and organizing client meetings and follow-ups.Strong communication skills, both written and verbal, with the ability to present information clearly and collaborate effectively with internal and external stakeholders.Analytical and problem-solving skills to understand client needs, interpret data or reports, and propose practical solutions or improvements.Organizational and time-management abilities to handle multiple client requests, meet deadlines in a part-time schedule, and work efficiently in a hybrid environment.Comfort with digital tools and basic office software (e.g., CRM platforms, spreadsheets, presentation tools, video conferencing applications).Prior experience in client support, account management, or a similar role in financial services or professional services is beneficial.Relevant academic background in business, finance, economics, or a related field is advantageous, along with a strong interest in client-facing work.High level of professionalism, attention to detail, and ethical standards, with the ability to work both independently and as part of a team.Fluency in English required; additional language skills common in the region are a plus.