Commercial Excellence Assistant Manager

About the roleThe Commercial Excellence Assistant Manager plays a pivotal role in ensuring the efficiency and effectiveness of the sales department. This position involves overseeing and optimizing sales processes, implementing technology solutions, and collaborating with cross-functional teams to support the achievement of sales goals. The Commercial Excellence Assistant Manager is responsible for driving operational excellence, enhancing the productivity of the sales team, and contributing to the overall success of the organization.Key responsibilities:Analyze and refine end-to-end sales workflows from lead generation to deal closure to streamline operations and remove bottlenecksTrack sales KPIs, generate actionable reports, and collaborate with sales leadership on accurate forecasting and budget managementOversee CRM implementation, evaluate sales technologies, and ensure continuous adoption across the sales teamPartner with Marketing, Finance, and Supply Chain/Operations to align business goals and execute cross-departmental projectsDevelop training modules, onboard new tools, and coach sales representatives on best practices to enhance overall team productivityImplement continuous improvement mechanisms and guide the sales organization through process and policy updates

Requirements

Bachelor's degree in Business, Commercial, Operations Management, or a related fieldProven experience in commercial excellence process improvement, or a related roleFamiliarity with CRM systems and other sales technologiesStrong analytical and problem-solving skills to identify and address operational inefficienciesExcellent communication skills, both written and verbal, to convey complex concepts and changes effectivelyProficient in using data analytics tools, CRM systems, and other sales technologiesDemonstrated project management skills with the ability to lead and execute initiatives on time and within budgetCollaborative mindset with the ability to work effectively with cross-functional teams and stakeholdersAbility to manage and communicate changes effectively, ensuring a smooth transition for the sales teamAbility to adapt to evolving business needs and proactively seek opportunities for improvementWilling to work at Purwakarta, West Java, Indonesia