CRM Application Specialist

About us:Elsewedy Electric: Powering Progress, Empowering People.For over 80 years, Elsewedy Electric has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire & cable, electrical equipment, engineering & construction, digital solutions, and infrastructure investments. Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being. Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.This job opportunity is offered by ELSEWEDY ELECTRIC Graduate Development Program The program is designed for Graduates with 0-2 years' of experience. 2025 and 2026 Graduates are welcomed to apply. The program offers various job rotations, mentorships, coaching & trainings

Job Responsibilities

Configure, maintain, and optimize the Salesforce platform to support business requirements and operational effectiveness.Manage user access, security settings, and data integrity to ensure the effective and secure utilization of Salesforce across the organization.Design, develop, and maintain Salesforce reports and dashboards to support business visibility and decision-making.Customize and configure Salesforce functionalities to meet business needs and support organizational objectives.Manage user roles, profiles, permissions, and security settings within the Salesforce environment.Provide ongoing support and guidance to users regarding Salesforce features, functionality, and best practices.Deliver training and knowledge-sharing activities to support effective adoption and utilization of the Salesforce platform.Perform day-to-day Salesforce administrative activities, including user maintenance and system configuration updates.Create and maintain custom objects, fields, Flow Builder automations, validation rules, approval processes, and page layouts.Support the continuous optimization of Salesforce capabilities to improve business processes and operational efficiency.Job Qualifications:Academic Qualifications: Bachelor's Degree in Business Intelligence, Computer Science, Engineering, Information Systems, or a related field.Language Proficiency: Fluent in English (spoken and written).Years of Experience: 0-2 years of experience in CRM Administration, Business Applications, Systems Support, or a related field.

Technical Skills

Salesforce Administration, dashboard and report development, Flow Builder, data management, user access management, system configuration, and business process automation.Tools: Salesforce CRM, Microsoft Office Suite (Excel, Word, PowerPoint), Oracle ERP/Fusion, and reporting & analytics tools.