Director of Vehicle Management (Successor)

About GSM KazakhstanGSM Kazakhstan is a member of Green and Smart Mobility (GSM), a pioneering technology-driven transportation company committed to promoting sustainable mobility solutions. As part of a rapidly growing international ecosystem, GSM Kazakhstan delivers customer-centric transportation services, leveraging innovative technologies to enhance service quality and operational excellence.Role SummaryThe Vehicle Management Director leads the management of the company’s vehicle fleet, ensuring vehicles are available, compliant, safe, well-maintained, and efficiently utilized. The role oversees vehicle lifecycle management, registration, maintenance and repair, asset control, logistics, vendor performance, and the specific requirements of electric vehicle operations and winter readiness.Key Responsibilities1. Vehicle Lifecycle & Fleet ManagementLead the vehicle lifecycle from onboarding and deployment through operation, replacement, or retirement.Develop fleet management policies, procedures, standards, and controls.Plan fleet capacity and allocation based on operational demand, vehicle condition, utilization, and business requirements.Monitor fleet size, condition, availability, and operational readiness.Improve vehicle utilization and reduce downtime.2. Vehicle Onboarding, Registration & DocumentationOversee vehicle onboarding, registration, licensing, insurance, inspections, and other required documentation.Ensure vehicles meet legal requirements and are ready for operational deployment on time.Establish standard processes for vehicle registration and document management.Coordinate with government authorities, dealers, service providers, and internal stakeholders on vehicle-related procedures.Monitor relevant regulatory changes and ensure timely implementation.3. Repair & Maintenance ManagementLead the fleet’s repair and maintenance strategy.Establish preventive maintenance programs, service schedules, repair standards, and vehicle readiness requirements.Oversee repair and maintenance work to ensure quality, safety, turnaround time, and cost efficiency.Monitor vehicle downtime, repair turnaround time, maintenance quality, recurring defects, and related costs.Set performance standards for internal teams and external workshops or service providers.Manage spare parts, repair materials, warranties, and vehicle technical records.Lead corrective and preventive actions for recurring vehicle issues.4. Vehicle Quality, Safety & Operational ReadinessSet standards for vehicle condition, cleanliness, safety, and operational readiness.Conduct regular fleet assessments and identify vehicles requiring maintenance, repair, replacement, or temporary suspension.Ensure vehicles meet company standards before deployment.Establish inspection and quality-control processes across the fleet.Work with Operations and Driver Management teams to resolve vehicle issues affecting service quality or safety.5. Asset & Cost ManagementMaintain oversight of vehicle asset records, status, movement, utilization, and lifecycle information.Develop and monitor fleet-related CAPEX and OPEX budgets.Track total cost of ownership, maintenance and repair costs, downtime costs, and other vehicle-related expenses.Identify opportunities to improve fleet efficiency and reduce unnecessary costs.Establish controls to prevent asset loss, misuse, damage, and inefficient utilization.Provide management reports on fleet performance, costs, risks, and improvement opportunities.6. Logistics & Vehicle MovementOversee vehicle deployment, transfer, storage, and movement logistics.Establish efficient processes for moving vehicles between locations, workshops, parking areas, and operating sites.Coordinate vehicle logistics requirements with Operations and other relevant functions.Optimize vehicle movement and logistics costs while maintaining fleet availability.7. Vendor & Service Partner ManagementManage relationships with workshops, maintenance providers, dealers, insurance companies, logistics providers, and other vehicle-related partners.Set service-level requirements, quality standards, performance KPIs, and escalation processes.Monitor vendor performance, service quality, turnaround times, and cost competitiveness.Lead negotiations and service improvement initiatives with Procurement and other relevant functions.8. Team Leadership & Capability DevelopmentLead the Vehicle Management Department, covering vehicle management, repair and maintenance, registration, asset management, and logistics.Define team structures, responsibilities, KPIs, and performance standards.Build a scalable organization to support fleet growth and business expansion.Develop training on vehicle management processes, regulations, safety, maintenance, and operational standards.Coach and develop team leaders and key specialists.9. Data, Systems & Performance ManagementMaintain a centralized, accurate vehicle management database covering vehicle status, registration, maintenance, repair, utilization, and lifecycle information.Develop dashboards and reports to monitor fleet performance and identify operational risks.Use data and operational insights to improve availability, utilization, maintenance efficiency, and cost performance.Promote digital tools and systems for vehicle tracking, maintenance management, documentation, and reporting.10. Electric Vehicle Fleet & Winter OperationsDevelop EV-specific operating standards for battery health, State of Charge (SoC), State of Health (SoH), driving range, and energy consumption.Set technical inspection and maintenance requirements for EV systems, including high-voltage batteries, Battery Management Systems (BMS), electric powertrains, and thermal management systems.Plan and optimize charging operations, including charger capacity, charging schedules, prioritization, and contingencies for low-battery vehicles or charging disruptions.Establish winter readiness procedures covering battery preconditioning where available, vehicle parking and storage, winter tires, charging adjustments, and extreme-weather contingencies.Coordinate with Operations, Charging Infrastructure, Technical, and Safety teams to maintain EV availability during peak demand and severe winter conditions.Monitor EV-specific indicators, including battery health, energy consumption per kilometer, charging efficiency, charging downtime, and winter range degradation.11. Cross-functional ManagementWork with Operations, Driver Management, Finance, Procurement, Legal, Safety, and other functions to ensure effective fleet management.Advise senior management on fleet capacity, lifecycle decisions, maintenance strategy, cost optimization, and operational risks.Align fleet capacity and management processes with business growth requirements.RequirementsExperienceAt least 8 years of experience in fleet management, vehicle management, automotive operations, transportation, logistics, or a related field.At least 5 years in a managerial or senior leadership role, preferably managing large-scale vehicle fleets.Proven experience managing a fleet of 1,000 or more vehicles, preferably in ride-hailing, mobility, transportation, logistics, automotive, or another fleet-intensive business.Strong experience in vehicle lifecycle management, including onboarding, registration, maintenance, repair, asset management, and fleet operations.Experience building and managing cross-functional teams and scalable operational processes.Demonstrated experience in fleet cost management, vendor management, KPI management, and operational optimization.Experience with EV fleets, battery performance, or charging operations is an advantage. Experience operating EVs in cold-weather conditions is highly desirable.Skills & CompetenciesStrong knowledge of fleet management principles and operational processes.Understanding of vehicle maintenance, repair, registration, licensing, insurance, and compliance requirements.Familiarity with EV systems, battery management, charging operations, and winter operating considerations.Strong leadership, organizational, analytical, and problem-solving skills.Data-driven approach and strong financial and cost-management mindset.Excellent stakeholder management, communication, negotiation, and vendor management skills.Ability to manage multiple priorities in a fast-paced, rapidly scaling environment.Strong process-building and continuous improvement mindset.Key Performance IndicatorsVehicle availability and operational readinessVehicle utilization rate and downtimePreventive maintenance complianceMaintenance and repair turnaround timeRepair and maintenance cost per vehicle or kilometerFleet condition and quality standardsVehicle registration and documentation complianceVehicle lifecycle cost / Total Cost of OwnershipVendor service quality and SLA performanceAsset accuracy and controlFleet-related CAPEX and OPEX efficiencyEV battery health and energy consumption per kilometerCharging efficiency, charging downtime, and charging cost per vehicleWinter range degradation and EV fleet readiness during severe weatherNote:+ Due to the high volume of applications received, only shortlisted candidates will be contacted for the next stage of the recruitment process.+ We sincerely appreciate your interest in GSM Kazakhstan and thank all applicants for your time and consideration. We encourage you to apply for future opportunities that match your qualifications and career aspirations.+ All applications and personal information submitted will be treated with strict confidentiality and handled in accordance with applicable data privacy regulations.