Facilities Management (FM) Coordinator

Location: Dubai, UAEJob Type: Full-TimeIndustry: Real Estate / Property Management

Department: Property ManagementAbout the RoleWe are looking for a proactive, highly organized, and detail-oriented Facilities Management (FM) Coordinator to join our Property Management team in Dubai.The ideal candidate will be responsible for coordinating maintenance activities with external facilities management companies, conducting property inspections, overseeing tenant move-in and move-out processes, and ensuring maintenance work is completed on time and to the required quality standards.This is a hands-on, field-based position requiring regular site visits, strong technical understanding of property maintenance, and the ability to manage multiple maintenance requests and contractors efficiently.The successful candidate will play a key role in maintaining our managed properties, improving tenant satisfaction, and ensuring smooth property handovers.Key Responsibilities1.

Facilities Management & Maintenance CoordinationAct as the main point of contact between the Property Management team and external FM companies, maintenance contractors, and service providers.Coordinate corrective, preventive, and emergency maintenance requests across the managed property portfolio.Assign and follow up on maintenance requests with the relevant FM companies.Monitor maintenance progress to ensure work is completed within agreed timelines and service-level agreements (SLAs).Coordinate maintenance appointments and property access with tenants, contractors, and building management.Review maintenance quotations and scopes of work, and coordinate necessary approvals.Escalate urgent maintenance issues, contractor delays, or unresolved problems to management.Ensure all maintenance requests are properly documented, tracked, and closed only after satisfactory completion.2. Property Inspections & Move-In/Move-Out CoordinationConduct detailed property inspections before tenant move-in and following tenant move-out.Prepare comprehensive move-in and move-out inspection reports, including photographs and property condition assessments.Inspect the overall condition of properties, including AC systems, plumbing, electrical installations, walls, flooring, ceilings, doors, windows, and fixtures.Identify property defects, maintenance requirements, and snagging items.Coordinate with FM companies to complete all required maintenance and rectification works before tenant handover.Verify that properties are clean, functional, safe, and ready for occupancy.Document tenant-related damages and report findings to the Property Management team.Coordinate with leasing and property management teams to ensure timely property handovers.Conduct follow-up inspections to confirm that identified defects have been properly rectified.3. Maintenance Quality Control & Contractor SupervisionConduct regular site visits to monitor maintenance activities and contractor performance.Inspect completed maintenance work to ensure compliance with approved scopes, workmanship standards, and quality expectations.Identify incomplete, defective, or poor-quality work and instruct contractors to carry out necessary rectifications.Ensure contractors complete work within agreed deadlines.Verify maintenance completion before recommending work-order closure.Monitor repeated maintenance issues and recommend corrective actions to prevent recurrence.Assess contractor responsiveness, reliability, and service quality.Report recurring contractor performance issues to management.4. Property Condition MonitoringConduct periodic inspections of managed and vacant properties.Identify potential maintenance problems and recommend preventive actions.Ensure vacant units are maintained in good condition and ready for leasing.Coordinate preventive maintenance activities with FM service providers.Monitor property condition and report any significant defects, risks, or deterioration.Support the Property Management team in maintaining property standards and protecting landlords’ assets.5. Tenant & Internal Team CoordinationCommunicate professionally with tenants regarding maintenance appointments, progress, and completion.Coordinate closely with Property Managers, Leasing Agents, and other internal departments.Ensure maintenance issues are addressed promptly to minimize tenant inconvenience.Provide regular updates on outstanding maintenance requests and expected completion dates.Support the resolution of maintenance-related tenant complaints.Maintain positive working relationships with landlords, tenants, FM providers, and contractors.6. Reporting & DocumentationMaintain accurate records of maintenance requests, inspections, contractor activities, and completed works.Prepare move-in/move-out inspection reports supported by photographs.Update maintenance statuses and inspection findings in the company’s Property Management System.Track pending maintenance work and follow up until resolution.Prepare regular reports covering outstanding maintenance, contractor performance, property readiness, and recurring issues.Ensure all maintenance records and supporting documentation are properly maintained.Qualifications & RequirementsRequired QualificationsMinimum 3–5 years of relevant experience in Facilities Management, Property Maintenance Coordination, or Property Management within the UAE.Previous experience working with a property management company or managing maintenance for residential properties in Dubai.Strong practical knowledge of building maintenance, including HVAC/AC, plumbing, electrical systems, painting, and general repairs.Proven experience coordinating external FM companies and maintenance contractors.Experience conducting property inspections and preparing move-in/move-out condition reports.Ability to inspect maintenance work and identify quality issues.Strong organizational, multitasking, and follow-up skills.Excellent communication and problem-solving abilities.Good command of written and spoken English.Proficiency in Microsoft Office and property management or maintenance tracking systems.Valid UAE driving licence is mandatory.Willingness to travel regularly between managed properties across Dubai.Preferred QualificationsDiploma or degree in Facilities Management, Engineering, Building Maintenance, or a related discipline.Familiarity with Dubai’s residential property management practices and building management procedures.Experience using CAFM, CRM, Microsoft Dynamics 365, or similar property management software.Arabic language skills are an advantage.Previous experience managing multiple residential properties across different communities.Key Skills & CompetenciesStrong contractor coordination and follow-up capabilities.Good technical understanding of property maintenance.Strong attention to detail and quality control.Ability to identify and report property defects accurately.Excellent time management and prioritization.Ability to work independently and take ownership of assigned tasks.Strong interpersonal and tenant communication skills.Proactive approach to problem-solving.Ability to handle urgent maintenance issues under pressure.Commitment to service quality and timely delivery.Key Performance Indicators (KPIs)The successful candidate will be evaluated based on:Timely completion of maintenance requests within agreed SLAs.Quality and accuracy of move-in/move-out inspections.Timely readiness of properties for tenant handover.Quality of maintenance work delivered by FM contractors.Reduction in repeated maintenance complaints.Effective maintenance tracking, follow-up, and reporting.Tenant satisfaction and responsiveness to maintenance requests.What We’re Looking ForWe are seeking someone who takes full ownership of maintenance coordination and contractor follow-up.The ideal candidate is not simply an administrator who forwards maintenance requests. We need someone who actively visits properties, identifies issues, follows up with contractors, verifies the quality of completed work, and ensures that properties are maintained to a high standard.The right person will be proactive, technically knowledgeable, highly organized, and committed to delivering results without constant supervision.How to ApplyIf you have relevant experience in facilities management or property maintenance coordination within Dubai’s real estate sector, we would love to hear from you.Please apply through LinkedIn with your updated CV.Applicants with previous Dubai property management experience and a valid UAE driving licence are strongly encouraged to apply.#Hiring #FMCoordinator #FacilitiesManagement #PropertyManagement #DubaiJobs #RealEstateJobs #MaintenanceCoordinator #PropertyInspection #UAEJobs