Front Desk Coordinator

Advantage Orthopedic Physical Therapy is looking for a friendly, organized Front Desk Coordinator to be the first face (and voice) of our clinic. You will help patients feel welcome, keep our schedule running smoothly, and support our therapists so they can focus on patient care.What you'll doGreet patients and create a warm, professional check-in experienceAnswer phones, schedule and confirm appointments, and manage the daily scheduleVerify insurance benefits and collect copays and patient balancesComplete patient intake, registration, and referral/authorization paperworkEnter and maintain accurate patient information in our EHR systemCoordinate with physicians' offices, insurance companies, and our billing teamReduce cancellations and no-shows through proactive reminders and reschedulingKeep the front office clean, organized, and stockedWhat we're looking forFront desk, medical office, or customer service experience Working knowledge of insurance verification, authorizations, and medical terminologyExperience with EHR/practice management softwareStrong communication skills and a positive, patient-first attitudeReliable, detail-oriented, and comfortable multitasking in a busy clinicHigh school diploma or equivalent required