Front Office Manager
TriHolding Group · Budapest, Hungary
Tailor my CV for this job — freeDo you enjoy working with people and thrive in a fast-paced, guest-focused environment? Do you love creating a great atmosphere, tackling challenges with a smile, and leading a dynamic front office team? Is the next step in your career to be part of an upscale hotel?We are looking for an energetic, experienced Front Office Manager to serve as the "heart and brain" of the guest experience at WONDER Budapest—a stylish boutique hotel where experience, character, and connection truly matter. Tasks
- Leading and inspiring the front office and reception team
- Ensuring smooth check-ins, excellent communication, and an exceptional guest experience
- Handling guest requests and feedback adding a "personal touch"
- Coordinating room inventory, rates, and bookings with the Revenue Manager
- Training staff
- Managing daily operations and generating reports within the PMS
- Working closely with all departments to ensure every stay is first-classRequirements
- Proven experience in front office or hotel operations
- A friendly, confident leader with a systematic approach
- Strong communication skills
- Solid digital skills (experience with PMS and Excel is an advantage)
- A calm problem-solver with a guest-centric mindset
- Flexibility with shifts—early birds and night owls are both welcome! Advantages
- Familiarity with Sabeeapp is an advantage
- Knowledge of additional languages (beyond English and Hungarian) is an advantageWhat we offer
- A supportive team and a great working atmosphere
- A creative role where your ideas truly matter
- Predictable scheduling and a competitive salary
- A beautiful hotel environment in a downtown location
- Genuine opportunities for career advancement with us
- Experience in a hotel opening, which will boost your long-term career prospectsCompany InformationWONDER is a new-generation lifestyle destination that brings together five distinct sub-brands—ranging from a rooftop bar and restaurant to wellness and cultural spaces—all under one iconic roof. Built on the foundations of community-building and sparking curiosity, WONDER blends gastronomy, music, art, and immersive experiences within a vibrant, ever-evolving hub.