Global Customs Performance Manager

Calling All Customs/Supply Chain Managers!Your new company Join a global organisation with a strong international footprint and a commitment to operational excellence. You'll collaborate with stakeholders across regions, contribute to complex trade and customs operations, and be part of a team focused on continuous improvement, digitalisation, and service excellence. Your new role Lead a team delivering customs verification and documentation review services.Ensure compliance with customs regulations, FTAs, and international trade requirements.Partner with internal stakeholders to deliver high-quality customs support.Manage external service providers and drive service performance.Lead customs-related projects, process improvements, and automation initiatives.Oversee risk management, audits, corrective actions, and compliance controls.Serve as a key contact for customs authorities and regulatory inquiries.Provide customs advice, training, and guidance to internal teams.Analyse performance metrics and identify improvement opportunities.Coach and develop team members to achieve operational excellence.What you'll need to succeed Bachelor's degree in International Trade, Customs, Supply Chain, or a related field.5+ years of experience in customs operations, trade compliance, or customs performance management.Leadership or team management experience.Knowledge of FTAs, Preferential Rules of Origin, COO processes, and customs regulations.Familiarity with HS classification, customs valuation, and import/export documentation.Experience managing projects, process improvements, or regulatory initiatives.Willingness to work in regional business hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.