Head Waiter/Waitress

Head Waiter / WaitressBocca di Lupo, SohoUp to £17.28 per hour | Full time, flexible 5-day pattern | Staff trips to Italy | Wellness allowance + moreBocca di Lupo is a multi-award-winning regional Italian restaurant in the heart of Soho. We specialise in the obscure and delicious highlights of food from all twenty of Italy’s regions.We’re looking for an experienced Head Waiter or Waitress who loves the buzz of a busy restaurant, the thrill of giving great service and the joy of making people happy. Our entire restaurant management team was promoted from within, so this is a role where you can genuinely grow.The roleRun sections and manage table flow during busy servicesAct as the main point of contact for guests, handling any issues calmly and decisivelyLead by example on the floor, supporting the team with service standards and menu knowledgeHelp train and develop junior members of the front of house teamDrive a strong guest experience through confident, attentive serviceAbout youExperience in a busy, high-end restaurantA genuine passion for Italian food and wineFriendly, hardworking and reliableConfident leading a section and supporting those around youWhat we offerVery competitive earnings, up to £17.28 per hour for a very experienced waiterFull-time hours with a flexible working pattern over 5 days a weekThe chance to build your wine knowledge with around 150 Italian wines, many exclusive to usOngoing training and career development, plus up to £300 a year towards trainingA strong promote-from-within culture: our entire restaurant management team, front and back of house, was promoted internallyAn annual wellbeing allowanceAn extra day of holiday for each year you spend with us up to 33 daysGenerous staff discount when dining in, plus a free meal for two in your birthday monthCost-price food and wine to enjoy at homeA free scoop of gelato from our sister site, GelupoA staff trip to Italy, plus monthly events and outingsCompany pensionA team of people passionate about producing and serving exceptional food and drink