Information Technology Manager

Company Description AlzaSyno Life Sciences is a specialized Contract Research Organization (CRO) serving pharmaceutical, bio-pharmaceutical, medical device, and Ayurvedic organizations. The company supports clients across the full clinical development spectrum, from Phase 1 to Phase 4 trials, with services in study design, site management, and regulatory compliance. Its teams provide end-to-end data management, biostatistics, and medical writing to ensure accurate analysis and high-quality documentation for regulatory and scientific purposes. AlzaSyno Life Sciences also offers regulatory strategy, submissions support, and liaison services with local and international agencies, helping clients navigate complex approval pathways efficiently. This creates a dynamic, multidisciplinary environment for professionals interested in clinical research and life sciences innovation.Role Description The Information Technology Manager is a full-time, on-site role based in Gurugram, responsible for overseeing the company’s IT infrastructure and services that support clinical operations, data management, and regulatory workflows. This role manages day-to-day IT operations, including network administration, server and database management, user support, and system security. The IT Manager evaluates, implements, and maintains software and hardware solutions, ensuring high availability, data integrity, and compliance with relevant regulatory and industry standards. Key responsibilities include coordinating with functional teams to understand technology requirements, leading IT projects and upgrades, managing vendors, and maintaining documentation for systems, processes, and policies. The role also involves mentoring IT staff, monitoring performance, and proactively resolving technical issues to support a stable, secure, and efficient technology environment.QualificationsCandidates should possess strong skills in IT infrastructure management, including networks, servers, storage, and cloud or virtualized environments.Candidates should possess skills in database administration and data security, including backup strategies, access control, and compliance with data protection standards.Candidates should possess skills in systems administration and application support, with experience implementing and maintaining enterprise software and tools.Candidates should possess skills in IT governance and compliance, Ensure IT systems comply with applicable regulatory requirements, including 21 CFR Part 11, GCP, GDPR, applicable Indian data protection laws, and relevant electronic records requirements, including documentation, policy development, audit readiness, and familiarity with regulatory frameworks relevant to life sciences or healthcare.Candidates should possess skills in project management and vendor coordination, including planning, budgeting, implementation, and performance evaluation of IT initiatives.Relevant qualifications include a bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; advanced certifications (such as ITIL, PMP, CISSP, or network/security certifications) are beneficial.Beneficial experience includes working in CRO, pharmaceutical, healthcare, or regulated environments, with an understanding of clinical data workflows and secure handling of sensitive information.The role requires strong analytical and problem-solving abilities, effective communication and collaboration skills, and the capacity to lead