IT Support & Infrastructure Intern (H1/2027)

About QuandelaQuandela stands as a global leader in quantum computing, driven by groundbreaking technology and a strategic vision for scaling quantum solutions. The company's unique ability to offer both hardware and software solutions, along with its commitment to build energy efficient datacenters and scalability, positions it to play a key role in the next wave of innovation, and in many strategic and sovereign industrial sectors.Description of the Team/ProjectYou will join the IT team and contribute to the daily support of internal users while taking part in small infrastructure and continuous improvement projects. The team supports a fast-growing international environment and works across workstation deployment, user support, local network operations, IT asset management, and documentation.This internship is a hands-on opportunity to gain practical experience in IT support and infrastructure within a deeptech company. The role is mainly focused on helpdesk activities, workstation preparation and deployment, basic network support, and participation in small IT projects that improve daily operations.Your Key ResponsibilitiesUser Support & HelpdeskProvide first-line support to internal users for hardware, software, access, and peripheral-related issuesHandle and follow up on support requests through the ticketing system or direct interactionTroubleshoot common workstation and user environment issues in a clear and structured wayEscalate more complex incidents with proper diagnostics and relevant contextWorkstation Deployment & IT Asset ManagementSupport onboarding, offboarding, and internal movesMaintain accurate inventory records for hardware and software assetsSmall IT Projects & Continuous ImprovementParticipate in small IT projects such as equipment rollouts, process standardization, and simple automation tasksHelp improve internal support processes and operational efficiencyCreate or update technical documentation and user guidesSuggest practical improvements to simplify support and strengthen reliabilityRequirementsEducation & BackgroundCurrently pursuing a degree in IT, systems administration, networking, or technical supportLooking for an internship with strong operational exposure and hands-on learningA genuine interest in IT and computer science, demonstrated through personal projects or hands-on experience outside of academic studies (e.g., building a PC, troubleshooting technical issues, or helping family and friends with IT-related problems) Technical SkillsGood basic knowledge of Windows environments and workstation supportBasic understanding of networking concepts such as IP, DNS, DHCP, VLANs, and Wi-FiFamiliarity with standard IT tools and troubleshooting methodsInitial exposure to scripting or automation is a plusSoft SkillsStrong service mindset and willingness to help users effectivelyGood organizational skills and attention to detailAbility to troubleshoot issues methodically and communicate clearlyEagerness to learn, adapt, and work in a collaborative environmentMotivation, and a strong willingness to learn and succeed in the roleLanguagesFluent in both written and spoken French, with a basic working knowledge of EnglishBenefitsSwile Card (meal vouchers) 🍴🛒50% participation in transportation costs 🚆Possibility of remote work 💻Internship Allowance between €1,200 and €1,400 per month 💰1,5 days off per month, cumulative 🧳What we also offerA challenging and innovative work environment at the heart of quantum computing. A diverse and collaborative company culture. Opportunities for professional growth and skill development. At Quandela, we believe that the strength of our team is the plurality of experiences, perspectives, and journeys. We are committed to building a respectful, inclusive, and welcoming work environment. All applications are welcome.