Senior Commercial Officer

Role Description The Senior Commercial Officer is a part-time, hybrid role based in Dubai, United Arab Emirates, with a mix of on-site and work-from-home responsibilities. The role involves managing commercial activities, supporting sales initiatives, and contributing to revenue growth across key accounts and market segments. Day-to-day tasks include developing and maintaining customer relationships, preparing commercial proposals, negotiating terms within established guidelines, and monitoring performance against commercial targets. The Senior Commercial Officer will coordinate with internal teams to ensure high-quality customer service, deliver training and guidance to junior staff on commercial processes, and provide regular reports and insights to management to support strategic decision-making.Qualifications Demonstrated commercial acumen with experience in pricing, contracts, and revenue optimization.Strong communication skills, including clear written and verbal communication and effective stakeholder engagement.Proven customer service capabilities, with a focus on responsiveness, problem-solving, and relationship management.Sales skills, including opportunity identification, pipeline support, and collaboration on closing deals.Experience in delivering training or coaching to team members on commercial procedures and customer-facing behaviors.Relevant experience in a commercial or sales-focused role, preferably within the region or similar markets.Ability to work independently and collaboratively in a hybrid environment, managing time and priorities effectively.Proficiency with standard business software and CRM tools; advanced Excel or reporting skills are an advantage.Bachelor’s degree in Business, Commerce, Marketing, or a related field, or equivalent professional experience.High level of professional integrity, attention to detail, and commitment to non-discriminatory and inclusive practices.