TikTok LIVE Operations Lead (Mandarin Speaking)

About the RoleWe are looking for a proactive and organised LIVE Project & Operations Lead to manage livestreaming projects for a leading global automotive brand.You will take ownership of end-to-end LIVE operations, including client communication, livestream planning, host and technical team coordination, project delivery, and performance optimisation.Key ResponsibilitiesClient & Project Management: Act as the main point of contact for clients, manage project requirements and expectations, and ensure smooth and timely delivery.LIVE Planning & Scheduling: Develop weekly livestream plans, manage broadcast schedules, and coordinate resources across multiple sessions.Team Coordination: Coordinate and brief livestream hosts, technicians, and supporting teams to ensure effective collaboration and smooth execution.LIVE Operations: Oversee livestream preparation and execution, monitor live performance, and resolve operational issues to maintain delivery quality.Performance Analysis & Optimisation: Track key metrics, including viewership, engagement, audience retention, and conversions. Prepare regular reports and identify opportunities for improvement.Process Improvement: Develop and optimise LIVE workflows, SOPs, and operational standards to improve efficiency and consistency.Requirements2+ years of experience in livestream operations, digital project management, or social media campaign management.Strong client communication, project coordination, and stakeholder management skills.Experience coordinating livestream hosts, production teams, or cross-functional projects.Good understanding of livestream platforms, particularly TikTok LIVE.Strong analytical skills, with the ability to interpret performance data and recommend improvements.Excellent organisational and problem-solving skills, with the ability to manage multiple priorities.Fluent Mandarin and English skills are essential.Nice to HaveExperience working with automotive brands, marketing agencies, or large-scale livestream projects.Experience in host coaching, LIVE performance optimisation, or technical production coordination.