Transportation Operations Manager – Houston

Compensation RangeSalary - $60,000 to $70,000 annually 10% Annual Bonus Incentive3% commission on new net sales Transportation Operations Manager – Houston

Location: Baytown, TXEmployment Type: Full-Time, On-SitePosition Overview This role is in a very early stage of setting up an operation that will require a motivated individual to do a lot of heavy lifting to support the operation through the strain of growth into a developed operation.

The Operations Manager oversees daily drayage and intermodal transportation operations while actively engaging in sales growth and developing an operation to support an operation to keep pace with scaling demand with the expected growth. This role ensures safe, efficient, and profitable freight movement, strong customer relationships, and continuous operational improvement. The Operations Manager will lead operational teams, collaborate with drivers, terminals, customers, and vendors, and contribute to revenue growth through customer retention and new business initiatives. In addition to a competitive base salary, the role offers commission and performance-based incentives. Key ResponsibilitiesOperations & LeadershipOversee day-to-day drayage and intermodal transportation operationsManage dispatching, scheduling, and load planning to maximize equipment utilization and on-time performanceMonitor fleet performance, driver productivity, and operational KPIsRecruit, train, mentor, and manage operations staff and driversDevelop and implement training programs to improve safety, performance, and service qualityEnsure compliance with DOT, FMCSA, port, rail, and company safety regulationsImplement and enforce safety policies, procedures, and corrective actionsIdentify operational inefficiencies and implement cost-control and process-improvement initiativesCustomer Service & Account ManagementServe as point of contact for customers, addressing escalations and service issuesMaintain strong relationships with key accounts to ensure long-term customer satisfaction and retentionCoordinate with ports, rail yards, terminals, and vendors to ensure seamless freight movementBusiness Development & SalesSupport business development initiatives by identifying growth opportunities and new customer prospectsCollaborate with ownership and sales teams to pursue new drayage, intermodal, and contract transportation businessParticipate in customer meetings, onboarding, and service reviews to support sales effortsAssist with pricing strategies, lane development, and service capabilities aligned with operational capacityHelp execute strategic growth plans that increase revenue while maintaining operational efficiencyContribute directly to company revenue growth, with commission and bonus eligibility based on new business, account growth, and overall sales performanceStrategy & ReportingAnalyze operational and financial data to support strategic decision-makingContribute to short and long-term planning to meet company growth, profitability, and service objectivesPrepare performance reports related to operations, customer metrics, and business development effortsQualifications & Experience3-5 years of leadership experience in drayage operationsStrong understanding of port, rail, and intermodal transportation environmentsProven ability to manage teams in a fast-paced logistics settingExperience supporting sales efforts, customer retention, or business development initiativesStrong communication, customer service, and negotiation skillsProficiency with transportation management systems (TMS), dispatch, and fleet tracking toolsSolid knowledge of transportation regulations and safety standa