Visual Merchandising Specialist (In-Store/Retail) – Korean Bilingual

5 days onsiteBase: 70-80k (with employee benefits)Position Overview We are seeking a creative and detail-oriented Visual Merchandising Specialist to plan, execute, and maintain the visual presentation of our flagship retail and fan experience destination in New York City. This role will bring brand concepts to life through product displays, floor layouts, signage, promotional zones, and event presentations that create an engaging customer and fan experience.Visual merchandising is the primary focus of this role. The Specialist will also plan and manage in-store digital content as part of the overall visual merchandising strategy, aligning content across around 20 digital displays with physical presentations, product launches, campaigns, and artist events. Key Responsibilities Visual Merchandising Planning and ExecutionDevelop and execute In-Store visual merchandising plans, floor sets, product displays, and promotional presentations in line with brand guidelines and commercial priorities.Translate campaign concepts, seasonal themes, and product stories into cohesive window displays, feature zones, fixtures, and signage.Create and maintain display layouts, planograms, and visual guidelines to support consistent execution across store zones.Partner with Merchandising and Store Leadership to feature new arrivals, priority products, and artist merchandise, adapting displays to inventory availability and customer flow.Coordinate display materials, props, fixtures, and signage with internal teams and vendors, tracking production and installation timelines.Build Store Presentation and Visual StandardsConduct regular floor walkthroughs to maintain attractive, organized displays, accurate signage, and consistent visual standards.Refresh presentations based on product availability, customer engagement, store feedback, and sales performance.Document completed floor sets and display updates with photos and clear guidelines and communicate upkeep requirements to store teams.Coordinate installations and changeovers with store teams to maintain safe, accessible customer pathways and minimize operational disruption. Store Presentation and Visual Standards Conduct regular floor walkthroughs to maintain attractive, organized displays, accurate signage, and consistent visual standards.Refresh presentations based on product availability, customer engagement, store feedback, and sales performance.Photograph completed floor sets and display updates, provide clear guidelines, and communicate maintenance requirements to store teams.Coordinate installations and changeovers with store teams to maintain safe, accessible customer pathways and minimize operational disruption. Digital Content Planning and Management Plan the in-store digital content calendar and screen-by-screen presentation in alignment with visual merchandising themes, promotions, product launches, and events.Collect approved image and video assets from Marketing, HQ, Merchandising, and creative partners, and confirm suitability for each display’s format, resolution, and aspect ratio.Use a CMS or digital signage platform to upload assets, build playlists, and schedule playback by screen, zone, date, and time across more than 30 displays.Maintain asset versions and approval records, remove outdated content, and verify playback accuracy through pre-launch testing and routine checks.Resolve routine content or scheduling issues and coordinate with Tech Operations on hardware, connectivity, or system issues. Campaign and Event CoordinationCoordinate visual merchandising timelines and launch readiness with Marketing, Merchandising, HQ, Store Leadership, and external partners.Prepare displays, signage, and branded spaces for artist appearances, fan events, and in-store activations.Align physical and digital presentations throughout each campaign and communicate setup, changeover, and restoration plans to store teams. Qualifications Bachelor’s degree in Visual Merchandising, Fashion Merchandising, Interior Design, Marketing, or a related field, or equivalent relevant work experience.2+ years of relevant experience in retail visual merchandising, digital signage operations, in-store marketing execution, or a related field.Bilingual in Korean and EnglishHands-on experience with a digital signage platform or CMS, including content uploads, playlist management, and scheduled playback.Experience executing retail displays, signage, promotional presentations, or floor sets.Ability to translate campaign direction and brand guidelines into accurate in-store execution.Strong communication skills and experience collaborating with creative, marketing, merchandising, technical, and store operations teams.Ability to work independently, resolve routine operational issues, and escalate problems appropriately.Availability to work fully on-site, with flexibility for occasional early mornings, evenings, or weekends to support store changeovers and events.