AV IT Specialist / Corporate AV Support Engineer

Position SummaryThe client is seeking a hands-on AV IT Specialist to support, configure, maintain, and troubleshoot audiovisual systems across corporate conference rooms, meeting spaces, and executive environments.The ideal candidate will have strong experience supporting Zoom Rooms, Microsoft Teams, video conferencing systems, and corporate AV infrastructure. This individual will serve as a technical point of contact for conference-room issues, ensuring reliable audio, video, screen sharing, and connectivity during meetings and corporate events.Key Responsibilities

• Install, configure, operate, and maintain corporate audiovisual and video conferencing systems.
• Provide hands-on support for conference rooms, executive meeting spaces, and collaboration environments.
• Troubleshoot audio, video, microphone, speaker, camera, display, projector, and connectivity issues.
• Support Zoom Rooms, Microsoft Teams, Zoom Phone, Teams Phone, and related conferencing technologies.
• Diagnose and resolve AV hardware, software, controller, and peripheral equipment issues.
• Provide real-time technical support during executive meetings, video conferences, webinars, live-streaming sessions, and corporate events.
• Perform routine conference-room inspections, equipment testing, preventive maintenance, and readiness checks.
• Monitor conferencing systems and peripherals to ensure reliable operation and minimize meeting disruptions.
• Create user guides, troubleshooting documentation, and AV best-practice instructions.
• Coordinate with AV vendors, suppliers, and system integrators for equipment installation, repairs, upgrades, and escalations.
• Work with internal IT teams and business stakeholders to gather requirements and implement AV technology improvements.
• Maintain a professional, customer-focused approach while supporting employees, executives, and visitors.Required Qualifications
• 3–5+ years of experience in corporate AV support, audiovisual systems, video conferencing, or enterprise IT support.
• Hands-on experience installing, configuring, and troubleshooting conference-room AV equipment.
• Practical experience with Zoom Rooms and/or Microsoft Teams Rooms.
• Knowledge of audio/video systems, cameras, microphones, speakers, displays, room controllers, and conferencing peripherals.
• Strong troubleshooting and problem-solving skills, including the ability to resolve issues during live meetings.
• Experience supporting executive users, corporate meetings, and time-sensitive technical requests.
• Excellent communication, customer service, and vendor coordination skills.
• Ability to work onsite and support corporate meeting spaces as needed.Preferred Qualifications
• Experience with Zoom Phone and Microsoft Teams Phone.
• Knowledge of AV digital protocols and enterprise conferencing infrastructure.
• Experience with live streaming, video recording, webinars, and hybrid meetings.
• Familiarity with AV control systems, digital signal processors (DSPs), and AV integration platforms.
• Experience creating technical documentation and end-user support guides.
• Ability to coordinate AV equipment deployments, upgrades, and vendor service requests.