Director of Operations

Company Description Cruitfly provides skilled construction and environmental staffing nationwide, specializing in asbestos abatement, demolition, scaffold carpentry, insulation, and general construction trades. With local hubs in Indianapolis, IN and Charlotte, NC, Cruitfly connects contractors with a proficient and diverse workforce that is focused on safety, compliance, and certification. The company emphasizes long-term workforce development by fully funding certification and licensure for team members across more than 15 states through the Cruitfly Scholarship Fund. Cruitfly is committed to helping partners find the right talent and build strong, reliable teams.Role Description The Director of Operations is a full-time, on-site role based in Indianapolis, IN. This position oversees day-to-day operational activities, including workforce planning, job assignment coordination, and process optimization across construction and environmental staffing services. This role is to be the engine between our sales and service teams. Our sales team wins the client and the job order; our recruiting and service team fills it and keeps it running. You'll own everything in between.This is a builder role. You'll turn a growing company's day-to-day into clear processes, clean data, and measurable results, so every order is filled quickly, every handoff is clean, and every client gets a consistent experience. If you love structure, numbers, and leading people toward a goal, this is your seat.QualificationsStrong operations management skills, including process improvement and workflow optimization.Analytical skills to interpret data, track performance, and support decision-making.Team management and leadership skills to guide staff, support development, and foster collaboration.Budgeting and financial management skills to oversee operating costs and resource allocation.Customer service skills to build and maintain relationships with clients and partners.Experience in construction, environmental services, or staffing industries is highly beneficial.Ability to work on-site in Indianapolis, IN and coordinate activities across multiple locations.Bachelor’s degree in Business, Operations Management, or a related field, or equivalent experience.Excellent communication, organizational, and problem-solving abilities.