Head of Driver Recruitment (Mass Recruitment)

Green SM is a leading ride‑hailing platform focused on smart, scalable, and sustainable mobility solutions. As we expand our operations in the DubaiWe are seeking a Head of Driver Recruitment to own and execute driver manpower planning and driver acquisition activities across assigned cities in the Dubai. This role is responsible for ensuring sufficient, high‑quality driver supply through effective recruitment execution, operational excellence, and close collaboration with Operations.This is a hands‑on management role with clear ownership of driver supply targets, recruitment execution, and local team performance.Key Responsibilities1. Driver Supply Planning & ExecutionExecute city‑level driver supply plans to meet demand and growth targets.Translate country or regional supply plans into local execution actions.Monitor supply health metrics (active drivers, activation rate, readiness).Identify supply gaps early and implement corrective actions.2. Driver Recruiting & Hiring ExecutionManage driver hiring through multiple channels, including:Local recruitment hubs / walk‑in sessionsCommunity outreach and partnershipsDriver referral programsDigital sourcing channels (local job platforms, social media)Execute recruitment campaigns aligned with city launches, peak demand, and expansion plans.Continuously improve sourcing mix and recruitment funnel efficiency.3. Recruitment Operations & Process ManagementInterviews and screeningDocument verification and compliance checksOnboarding scheduling and readiness trackingEnsure recruitment SOPs and local compliance requirements are followed consistently.Improve speed, quality, and candidate experience across the recruitment journey.4. Team Leadership & On‑Ground ManagementManage and coach local recruiters, field teams, and external partners if applicable.Set clear targets, execution plans, and performance expectations.Ensure strong on‑ground discipline, productivity, and accountability.Support capability building of recruitment and field teams.5. Performance Tracking & ReportingTrack and analyze key recruitment KPIs, including:Funnel conversionTime‑to‑hireCost‑per‑hireActivation and readiness ratesProvide regular performance updates to Country and Operations leadership.Use data to drive operational improvements.6. Cross‑Functional CollaborationWork closely with Operations, City, and Marketing teams to ensure:Timely onboarding and workforce readinessAlignment between supply planning and operational needsSupport new city launches and peak‑demand planning.Requirements6–8+ years of experience in recruitment, workforce acquisition, or frontline operations.2+ years of people management experience in high‑volume or field‑based environments.Strong experience in mass hiring / frontline workforce recruitment, preferably within:Ride‑hailingLogistics / deliveryTransportation or operationally intensive industriesSolid understanding of on‑ground recruitment execution in the DubaiStrong execution, operational, and problem‑solving skills.Data‑driven and comfortable managing KPIs.Hands‑on, resilient, and able to operate in fast‑paced environments