Housekeeping Manager (Hotel and Serviced Residences)

About the RoleWe are seeking an experienced and detail-driven Housekeeping Manager to lead the housekeeping function at a premium waterfront hotel and serviced residences destination in Dubai Marina. This is a hands-on leadership role overseeing room attendant and public area operations across both hotel guest rooms and residential units, ensuring every space meets the highest luxury presentation standards.Key ResponsibilitiesLead, roster and develop the housekeeping team across guest rooms, suites, residential units and public areas.Own occupancy-driven planning: manpower forecasting, room allocation, deep-clean cycles and turndown/arrival readiness.Drive inspection discipline — conduct daily random and pre-arrival inspections against brand and quality standards.Manage linen, chemical, uniform and consumable inventory; control cost per occupied room against budget.Partner closely with Front Office on room status, early check-ins, VIP arrivals and out-of-order rooms.Coordinate with Engineering on defect reporting and preventive maintenance of guest-facing areas.Manage outsourced/contract cleaning vendors and monitor service levels and SLAs.Maintain health, safety and hygiene compliance, including chemical handling and pest-control coordination.Deliver training on SOPs, luxury service etiquette, lost & found, key control and guest privacy protocols.Report on productivity, cleanliness scores, guest feedback (housekeeping-related) and team engagement.Candidate ProfileMinimum 5–7 years of progressive housekeeping experience, with at least 2 years at Assistant Housekeeping Manager or Housekeeping Manager level.Proven experience in 4/5-star hotels; exposure to branded serviced residences or aparthotels strongly preferred.Experience with high-volume, mixed hotel-and-residence operations is a distinct advantage.Strong command of Opera PMS and housekeeping modules; proficient in MS Excel for rosters and budget tracking.Excellent eye for detail, grooming standards and luxury presentation.Effective leader of large, multicultural teams with strong communication in English; Arabic is an advantage.Available to join soon — UAE/GCC experience preferred.Why Join UsBe part of a growing hospitality group operating premium properties across the UAE, with genuine scope for development within a dynamic, guest-obsessed team.