Internal Communication & Engagement Manager

Lead AGM's internal communication, employee engagement, and employer branding agenda across all business lines. Therole acts as the bridge between leadership, Human Capital, and employees, so that people are informed, engaged, andaligned with the group's vision, values, and business direction. It also oversees benefits and recognition programs thatstrengthen the employee experience.Strategy & Communication Management Set and lead the annual Internal Communication & Engagement Strategy, aligned with group and HC objectivesAct as a trusted advisor to executives and brand GMs on key messages, sensitive announcements, and crisiscommunication.Establish the internal communication policy and governance framework, including channel ownership, approval matrix,bilingual standards, and visual identity.Oversee group-wide content, leadership platforms (Town halls, CEO messages, and "Meet the CEO"), and changemanagement communication plans, and equip line managers to cascade messages effectively.Employee Engagement & Culture Own the annual People & Culture and Engagement CalendarDirect culture campaigns, recognition programs, and corporate events across all business linesLead internal branding of AGM's vision, mission, values, and EVPEmployee Listening & Measurement Set the employee listening framework (engagement, pulse, eNPS, onboarding, and exit surveys) and oversee its executionand analysis.Present insights to leadership and follow up with the business for action plan deliveryDefine and monitor communication and engagement KPIs, and report on them with strategic recommendationsEmployer Branding, Benefits & Recognition Shape the employer branding agenda with Talent Acquisition and Marketing and represent AGM at key employment anduniversity events.Oversee internship programs and university partnershipsGovern the benefits and recognition portfolio, including provider negotiations, cost control, and policy complianceStakeholder & Vendor Coordination Partner with Corporate Marketing, Brand teams, Talent Acquisition, and HC Operations to align communication andengagement activities across the group.Source and coordinate with external vendors for events, gifts, content production, and surveys, in line with procurementpolicy, and follow up on cost and service quality.Keep up with the best market practices in internal communication and engagement and propose improvementsRequirementsBachelor's degree in Mass-communication, Journalism, Marketing, Business Administration or a related field. A postgraduate degree or diploma in Communication, HR or an MBA is preferred. Professional certification in internal communication (e.g., IABC, CIPR), HR (e.g., CIPD, SHRM), or Employee Experiene and Engagement is a plus. 8-10 years of experience in internal communication, employee engagement, and employer branding. Proven record of independently leading group-wide communication and engagement programs. Experience in large, multi-entity or multi-brand organizations, preferably in automotive, retail, FMCG or services. Excellent writing, editing, and storytelling in Arabic and English. Strong presentation and public speaking skills. Ability to influence and advise executives without direct authority. Project and event management across multiple parallel deadlines. Survey design and data analysis, with the ability to turn insights into actions. Creativity in developing text, visual, and video content. Budget tracking and vendor coordination. Proficiency in MS Office, Teams/SharePoint, survey tools, and design tools such as Canva. Excellent in English and Arabic verbal and written.