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IT Support Engineer / IT Help Desk Technician / IT Administrator

Ahl Alkhair Charity Foundation · Dubai, Dubai, United Arab Emirates

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🖥️ We’re Hiring: IT Support Engineer / IT Help Desk Technician / IT Administrator 🔧💼 Employment Type: Full-Time🏢 Department: Information Technology & Technical Support⚡ Role Focus: IT Troubleshooting, System Maintenance & Technical AssistanceWe’re looking for a technically minded, proactive, and service-oriented individual to support our IT infrastructure, troubleshoot technical issues, and ensure the smooth operation of computer systems and business technology. This role is ideal for someone who enjoys solving problems, helping users, and keeping technology running efficiently.If you're passionate about technology, technical support, and delivering reliable IT solutions, we’d love to hear from you!🛠️ Key ResponsibilitiesProvide technical support for desktops, laptops, printers, software, and other IT equipment.Diagnose and resolve hardware, software, network, and connectivity issues.Respond to IT support requests, troubleshoot problems, and document resolutions.Install, configure, and maintain operating systems, applications, and computer devices.Assist with user account management, access permissions, and password resets.Monitor network connectivity and support routine maintenance of IT infrastructure.Perform system updates, software installations, backups, and basic security checks.Maintain IT asset inventories, equipment records, and technical documentation.Escalate complex technical issues to the appropriate teams or service providers.Support cybersecurity practices, data protection procedures, and IT policy compliance.Assist with IT projects, system upgrades, and technology improvements.🔍 What We’re Looking ForBasic understanding of computer hardware, operating systems, and networking fundamentals.Familiarity with Windows, Microsoft 365, user account management, and troubleshooting tools.Knowledge of LAN, Wi-Fi, printers, and common connectivity issues.Strong analytical and problem-solving skills.Good communication skills and a customer-focused attitude.Ability to prioritize support requests and manage multiple tasks.Strong attention to detail and willingness to learn new technologies.Familiarity with IT service management systems or help desk ticketing tools is an advantage.🎁 What We OfferA collaborative and technology-driven working environment.Opportunities to develop practical IT and troubleshooting skills.Exposure to business systems, IT infrastructure, and technical projects.Continuous learning and professional development opportunities.Opportunities to expand technical expertise and grow your IT career.Competitive compensation and benefits package.🚀 Solve Problems. Support People. Keep Technology Moving.If you're passionate about technology and enjoy helping people overcome technical challenges, we’d love to hear from you!📩 Apply Today and take the next step in your IT career.#Hiring #ITSupportEngineer #ITHelpDesk #ITAdministrator #TechnicalSupport #ITJobs #InformationTechnology #TechCareers #NowHiring