L2 IT Support Executive

Profile: L1-L2 Engineer with great desktop skills (hardware, software, networking and mail support) plus skills to handle server level problems and network security related issues.SummaryYou would be responsible for ITIL Based Service Delivery inclusive of Networks, Email, Backup, Security administration and Management.Will be closely working with IT Management tools used by SME and PSU to centrally manage deployed IT resourcesWill be expected to communicate directly with Sr management at Client end.

Location: South DelhiTo enable us to quickly reach you, kindly fill in the form at the link below (will not take more than few seconds)https://docs.google.com/forms/d/e/1FAIpQLSfI-0zFDbA6I7iRkmEesKYYTs3O4TdL1yn_uIkchBGwH0nmKg/viewformJob Profile:ITIL Based Service DeliveryIT Assets support and maintenanceServer administration and managementNetworking management, monitoring, working with hypervisor, VMs etc.Acronis Backup solutions- setting up, maintenance, trouble sheetingInstallation, maintenance and troubleshooting of Firewall applicationsEmail security / network security applicationsLAN/ WAN/SAN configurations and designDesktop trouble shootingExpected to interact with Sr.

Management – mature, professional, sensible and proactive attitudeWill attend to server, mail, networking, desktop etc. related callsConstant upgradation of knowledge thru inhouse and internet resourcesJoining asap.Desired Skills and Experience1. Educational Qualification: (BSc, BTech, 3 yrs Diploma)2. Desktop Knowledge: (Outlook Fundamentals, OS related issue)3 MS Outlook, O365 admin, G-suite, Teams, VC fundamentals5. Knowledge of Any UTM/Firewall (Sonicwall, Sophos, Fortinet) 6. Should have worked with Backup Solutions7. Should have worked with Anti-Virus, patches8. training /Knowledge of CCNA or Microsoft. certification is preferable9 Communication Skill Excellent and Speak with foreign Clients 10. Work Experience 2 -5 years in the desired roleSALARY: starting at 3.5 LPA or better- dependent on skills/ knowledgeCandidate Profile:Relevant working experience for 2-5yrsKnowledge and hands on experience on Server hardware fundamentals (Raid and installation), Windows Server, Active Directory, Group Policy, Hypervisor Basic Knowledge of Networking should have worked with on Router, Switch, UTM (Fortinet, Sophos or any other UTM)Good hands-on experience/ knowledge on Desktop Fundamentals, Outlook, O365, GSuiteEnglish Communication Spoken/ written should be goodIdeally prefer permanent residents of Delhi – else should be staying in South/ Central Delhi or at close distance to the Yellow Metro lineThe company COMPUTER WARE (INDIA) PVT. LTD., New DelhiA30+ yrs old IT- Enterprise and Systems Integration company fulfilling all IT needs of a customer- IT Products, services, support, Manage-IT, specialized application development…Statutory Requirements by Government of IndiaFriendly co-operative team environmentBased in reasonably well appointed & well connected office in South DelhiBusiness partners/ VAR for IBM, HP, DELL, Samsung, Lenovo, Logitech, Pexip, ManageEngine, Sophos, among othersApply for this positionFull Name *E-mail *Phone *Cover Letter *Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docxComputer Ware (India) Pvt. Ltd. helps businesses grow with custom software, website and smart IT solutions designed to scale with your goals.ServicesHardware, Networking, Enterprise. Infra and Data Security and Data Management Solutions