Manager Supply Chain Operations
Adecco · Sofia, Sofia City, Bulgaria
Tailor my CV for this job — freeThe Adecco Group is the world’s leading provider of human resource solutions and Global Fortune 500 company. At Adecco, we daily connect more than 700,000 people from 60 countries around the world with work opportunities with our clients - leading employers from various industries. But our goal goes beyond just finding new jobs for the people - our goal is to help you find a fulfilling job, the perfect match for you, a position in which you will do what you love. And this is not just a job for us, this is our passion!One of our clients, a trusted international company, is currently looking for a professional – Manager Supply Chain Operations.
Key Responsibilities
Lead, mentor, and further strengthen a team of Supply Chain Specialists by managing performance reviews, goal setting, talent development, recruitment, onboarding, workforce planning, leave management, and business continuity coverage. Provide guidance in complex operational situations while fostering team ownership and independence.Oversee end-to-end pharmaceutical supply chain operations across international markets, ensuring efficient execution of customer orders, procurement activities, and logistics processes. Support the resolution of operational challenges and ensure uninterrupted product flow from suppliers to customers.Manage collaboration with third-party logistics providers and external warehouses across Europe, monitoring service quality, reviewing logistics costs, conducting regular operational reviews, and driving corrective actions when necessary. Escalate major contractual, strategic, or performance-related issues to senior leadership.Partner closely with cross-functional stakeholders including Sales, Business Development, Procurement, Quality, Regulatory Affairs, Finance, transport providers, customs agents, and warehouse partners to ensure seamless operational execution and effective issue resolution.Coordinate inventory-related activities for stocked products, ensuring appropriate stock levels, timely replenishment, proactive risk identification, and mitigation of potential supply disruptions in collaboration with commercial and sourcing teams.Ensure import and export operations comply with applicable customs, trade, tax, regulatory, and country-specific requirements. Maintain adherence to GDP/GMP standards, cold chain regulations, dangerous goods handling requirements, and controlled substance procedures in cooperation with Quality and Regulatory teams.Support operational processes related to EU product release activities by collaborating with Quality Management and ensuring team compliance with established procedures, while maintaining clear separation of quality approval responsibilities.Track and analyze key operational performance indicators, including delivery reliability, order backlog, exception management, and service performance. Provide regular updates to management and proactively escalate critical operational risks.Drive continuous process optimization by enhancing SOPs, improving ERP system utilization, developing reporting capabilities, monitoring KPIs, and identifying automation opportunities that increase efficiency and operational excellence.Maintain accurate, transparent, and audit-ready documentation across all supply chain activities. Support internal and external audits, ensuring corrective and preventive actions are effectively implemented within the team's area of responsibility.
Requirements
Completed vocational education or higher education in supply chain management, international trade, commercial operations or a comparable field, ideally with experience in an international trading or manufacturing environment.Proven experience in an international supply chain or logistics function within trading, pharmaceutical, chemical or manufacturing operations, preferably including hands-on team leadership.Proven ability to lead, coach, develop and motivate employees, set priorities and balance operational support with effective delegation and backup planning.Strong practical knowledge of international logistics and trade, including direct shipments, warehouse-based distribution, Incoterms, customs formalities, trade agreements, rules of origin, tariff classification and relevant import/export requirements.Strong organizational and problem-solving skills, with the ability to manage multiple operational topics and provide hands-on support where required.Excellent communication and collaboration skills with internal stakeholders and external service providers; flexible, pragmatic and solution-oriented approach. Fluent written and spoken English; additional languages are an advantage.Practical experience with ERP-based order management processes is expected; Microsoft Dynamics 365 experience is an advantage. Good working knowledge of Microsoft 365.Experience in GDP/GMP-regulated environments, pharmaceutical distribution, cold chain, dangerous goods or controlled substances is an advantage.Interest in process improvement, reporting, automation and practical AI applications is an advantage.Company offers:Entrepreneurial position in a dynamic globally active teamYour input is key and you’re part of creating our future success Close cooperation with colleagues across the entire hierarchy within the companyShort decision processesAttractive compensation package and flexible hybrid working optionsIf you believe your profile matches the requirements, we would be delighted to receive your CV in English.Only shortlisted candidates will be contacted. All applications will be treated in strict confidentiality.Recruitment license № 1814 / 08.12.2014.