Operations Manager

Company Description Atya Hotels & Resorts is a curated collection and hotel branding company specializing in distinctive boutique hotels and resorts across India’s key leisure destinations. The brand manages and markets unique properties in locations such as Jim Corbett, Rishikesh, Lansdowne, Mussoorie, Haridwar, and Mukteshwar, offering memorable stays with premium amenities and personalized service. Atya Hotels focuses on delivering excellent hospitality through comfort, exceptional service, tailored travel solutions, and customized guest experiences including activities, dining, and events. The company also provides hotel management, branding, sales, marketing, and revenue-management services to property owners, helping independent hotels grow and improve performance. Operations are guided by a professional leadership team of experienced hospitality experts.Role Description This is a full-time, on-site Operations Manager role based in Noida. The Operations Manager will oversee day-to-day hotel operations, ensuring smooth functioning of front office, housekeeping, food and beverage, and guest services across assigned properties. Responsibilities include monitoring service standards, coordinating with property teams, optimizing processes, and resolving operational issues to maintain high levels of guest satisfaction. The role will manage staff scheduling, performance oversight, and training, while collaborating with sales, marketing, and revenue teams to support occupancy, profitability, and brand consistency. The Operations Manager will also track operational metrics, ensure compliance with company policies and safety regulations, and support planning for events and customized guest experiences.Qualifications Strong hotel operations management skills, including oversight of front office, housekeeping, and F&B services.Experience in team leadership, staff training, performance management, and cross-functional coordination.Ability to manage guest relations, handle escalations, and maintain high service and quality standards.Competence in basic financial and revenue-related tasks, such as budgeting, cost control, and operational reporting.Familiarity with hotel technology systems (PMS, reservation platforms, and reporting tools).Excellent communication, problem-solving, and organizational skills, with attention to detail.Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.Prior experience in hotel operations or resort management; boutique or multi-property experience is an advantage.Ability to work flexible hours as needed, including weekends or holidays, in a fast-paced hospitality environment.