Senior Admissions Counselor
skillofy_ai · Lucknow, Uttar Pradesh, India
Tailor my CV for this job — freeCompany Description Skillofy_AI is a next-generation edtech company focused on empowering learners with both technical and non-technical skills needed to succeed in today’s digital economy. The organization offers hands-on, industry-driven programs for students, working professionals, and organizations, emphasizing live sessions and real-world application to ensure learners are job-ready. Skillofy_AI provides a wide range of tech programs, including AI and Machine Learning, System Design, and Full Stack Development, alongside non-tech programs such as Product Management, Business Communication, and Career Transition. In addition to training, the company builds practical AI solutions for businesses and startups and supports career transformation through structured learning paths, mentorship, and deep practical learning. Guided by a mission to bridge the gap between learning and real-world application, Skillofy_AI aims to become a global hub for talent development, innovation, and AI-powered solutions.Role Description The Senior Admissions Counselor is a full-time remote role responsible for guiding prospective learners through the admissions process and ensuring a positive experience from initial inquiry to enrollment. Day-to-day responsibilities include engaging with prospective learners via calls, messages, and virtual meetings; understanding their career goals; and recommending suitable Skillofy_AI programs. The role involves explaining program structures, outcomes, and expectations, addressing questions and concerns, and maintaining accurate records in CRM or admissions systems. The Senior Admissions Counselor will collaborate closely with academic and operations teams, contribute to enrollment targets, and provide feedback on learner needs and market trends. This position also includes participating in webinars or information sessions, supporting outreach campaigns, and continuously improving the admissions experience.Qualifications Candidates should possess strong Communication and Interpersonal Communication skills to effectively engage with diverse prospective learners and stakeholders.Candidates should possess solid Customer Service skills to manage inquiries, resolve concerns, and provide a supportive, learner-centric experience.Candidates should possess Sales skills to guide prospects through decision-making, manage pipelines, and support the achievement of enrollment targets in an ethical, consultative manner.Candidates should possess Education-related skills and experience, such as familiarity with edtech, academic advising, or counseling learners on program choices.Demonstrated experience in admissions, counseling, student recruitment, or a related field, preferably in edtech or higher education.Ability to work independently in a remote environment, manage time effectively, and handle multiple inquiries and tasks simultaneously.Comfort with digital tools, CRM systems, and virtual communication platforms; data-driven approach to tracking and improving admissions performance.Bachelor’s degree in any discipline; advanced education in counseling, education, business, or a related area is an advantage.High level of professionalism, ethical judgment, and commitment to promoting inclusive, non-discrimin