Upscale Event Operations Manager JN -102026-182894

To Apply for this Job Click HereWe are seeking an experienced Event Operations Manager to join a dynamic, hospitality-driven team at an upscale restaurant and event venue in Westchester. This is an excellent opportunity for a hands-on leader who is passionate about executing exceptional events, delivering elevated guest experiences, and developing a high-performing event service team. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, collaborative hospitality environment.Benefits & CompensationQuarterly bonus programHealth, dental, and vision insurancePaid time off and 401(k)Opportunities for career advancementDining discounts and commuter benefitsKey ResponsibilitiesEvent Planning & CoordinationDevelop detailed event timelines, run-of-show documents, and checklists to ensure seamless execution.Coordinate with culinary and facilities teams on event timing, dietary accommodations, floor plans, and setup requirements.Manage external vendor coordination, including entertainment, florists, photographers, and other service providers.Ensure appropriate staffing, equipment, supplies, and service materials for each event.Event Execution & Client RelationsOversee event setup, execution, and breakdown while maintaining exceptional presentation and service standards.Lead servers, bartenders, and support staff to ensure polished, professional event service.Serve as the primary on-site client contact, addressing requests, resolving challenges, and ensuring guest satisfaction.Maintain compliance with health, safety, and company standards while gathering post-event feedback for improvement.Staff Management & DevelopmentRecruit, interview, hire, train, and develop event service staff.Foster a positive, accountable team culture focused on hospitality, retention, and professional development.Lead pre-shift meetings, training sessions, and service demonstrations to maintain operational excellence.Coach and evaluate team performance, reinforce company standards, and support new operational initiatives.Administrative & Financial ManagementManage event budgets, monitor expenses, and ensure financial accountability.Maintain accurate event records, contracts, invoices, and client feedback.Oversee organization, cleanliness, and maintenance of event spaces and storage areas.Qualifications & RequirementsMinimum 2 years of event management experience, preferably in an upscale restaurant or hospitality environment.Proven experience managing weddings, large-scale events, and high-caliber event service teams.Strong leadership skills with experience hiring, training, coaching, and managing employee performance.Excellent organizational, multitasking, communication, and conflict-resolution skills.Strong attention to detail, including event ambiance, lighting, music, temperature, and presentation.Proactive, results-oriented approach with the ability to remain composed and solve problems under pressure.Proficiency with Tripleseat event management software and restaurant POS systems.Knowledge of health and safety regulations; NYC Food Protection Certificate.Flexibility to work evenings, weekends, and holidays.JOB ID: 182894 #postBrian CroweTo Apply for this Job Click Here, $75,000 - $80,000,