Logistics Coordinator

Job PurposeThe Logistics Coordinator will manage end-to-end logistics operations for the fragrance business, including e-commerce order fulfilment, warehouse coordination, purchase orders, inventory movements, local and international freight, shipping documentation, customs clearance, and product registration.The role requires strong knowledge of international shipping procedures and documentation, particularly for perfumes and alcohol-based fragrance products, as well as close coordination with warehouses, freight forwarders, couriers, suppliers, distributors, regulatory partners, and internal teams.Key ResponsibilitiesE-commerce & Warehouse OperationsManage daily e-commerce orders from order receipt through warehouse fulfilment, dispatch, tracking, and final delivery.Coordinate with local and international warehouses/3PL partners for inbound receipts, outbound orders, stock transfers, returns, and replenishment.Monitor fulfilment SLAs and proactively resolve delayed, failed, returned, or incorrectly fulfilled orders.Ensure accurate inventory movements and support regular stock reconciliation between internal systems and warehouses.Purchase Orders & InventoryCreate, issue, maintain, and track Purchase Orders (POs) and follow-up with suppliers on readiness and delivery timelines.Monitor open, partially fulfilled, and completed POs and reconcile received quantities against supporting documents.Maintain visibility of available inventory, incoming stock, stock in transit, and warehouse balances.Coordinate with Finance on PO documentation, supplier invoices, freight invoices, and supporting records.Freight, Shipping & CustomsCoordinate local and international shipments by air, sea, road, and courier, from booking through final delivery.Obtain and compare freight quotations based on cost, transit time, service level, and shipment requirements.Coordinate collections, freight bookings, customs clearance, delivery appointments, and shipment tracking.Prepare and review shipping documentation including Commercial Invoices, Packing Lists, Certificates of Origin, AWBs, Bills of Lading, Delivery Notes, PODs, HS Codes, customs documentation, SDS/MSDS, and Dangerous Goods Declarations, where applicable.Liaise with freight forwarders, customs brokers, couriers, distributors, and warehouses to ensure timely and compliant movement of goods.Maintain accurate shipment records and proactively communicate delays or clearance issues.Perfume / Dangerous Goods ComplianceUnderstand shipping requirements applicable to alcohol-based perfumes and fragrance products, particularly Dangerous Goods requirements for air freight.Coordinate required SDS/MSDS, Dangerous Goods declarations, packaging, labelling, and carrier documentation with suppliers and freight partners.Ensure shipments comply with applicable carrier and destination-country requirements before dispatch.Product Registration & Regulatory CoordinationCoordinate new product registrations, renewals, and regulatory documentation for perfumes, cosmetics, and related products across relevant markets.Collect, review, maintain, and submit documentation such as SDS/MSDS, Certificate of Analysis (COA), Free Sale Certificates, Certificates of Origin, ingredient/INCI lists, product specifications, artwork, and labelling information, as applicable.Liaise with distributors, regulatory consultants, local agents, authorities, and internal teams throughout the registration process.Maintain an updated product registration tracker covering submission status, approvals, expiry dates, and renewals.Reporting & Cross-functional CoordinationMaintain trackers and reports for e-commerce orders, shipments, open POs, inventory, product registrations, freight costs, and delivery performance.Coordinate logistics requirements for B2B/distributor orders, retailer replenishment, product launches, events, PR shipments, samples, testers, and promotional materials.Work closely with E-commerce, Finance, Sales, Marketing and other internal stakeholders.Identify logistics risks, delays, inventory discrepancies, and process gaps and proactively drive resolution.Candidate RequirementsBachelor's degree or diploma in Logistics, Supply Chain, Business Administration, or a related field.Minimum 5-7 years' experience in logistics, supply chain, freight forwarding, e-commerce fulfilment, or a similar role.Experience in the perfume industry is must.Strong understanding of international shipping documentation, customs procedures, and import/export requirements.Experience coordinating air and sea freight, local transportation, international couriers, and 3PL warehouses.Knowledge of Dangerous Goods requirements for alcohol-based perfumes is highly preferred.Experience with perfume/cosmetic product registration and regulatory documentation, particularly across GCC markets, is an advantage.Experience managing POs, inventory movements, and warehouse reconciliation.Proficiency in Microsoft Excel; experience with ERP, inventory and e-commerce systems such as Zoho, Shopify, SAP, Oracle, or similar platforms is advantageous.Strong written and verbal English communication skills.